In this module we cover the basics of providing individual support: How to determine what a person needs, how to provide support and how to complete all the documentation required. This module includes two full-day workshops where you will learn how to use equipment you might need to provide support. The module also involves individual study and on-line tutorials.

Competencies taught and assessed in this module are:

• • CHCCCS037 Visit client residence
  • CHCCCS031 Provide individualised support
  • CHCCCS038 Facilitate the empowerment of people receiving support

In this module we cover safe work practices: how to keep yourself and your clients safe. This module includes a full-day workshop as well as individual study and on-line tutorials.

Competencies taught and assessed in this module are:

• • HLTWHS002 Follow safe work practices for direct client care
  • HLTINF006 Apply basic principles and practices of infection prevention and control
  • CHCAGE007 Recognise and report risk of falls

In this module we teach you how to provide individual support in a way that supports independence as well as physical and emotional well-being. Learn how to work with individual difference. This module includes a full-day workshop as well as individual study and on-line tutorials.

Competencies taught and assessed in this module are:

• • CHCCCS040 Support independence and wellbeing
  • CHCDIV001 Work with diverse people

In this module we explore your responsibilities and the legal and ethical responsibilities you hold. We will explore some of the legal and ethical issues you may face in your work and give you strategies for responding. This module includes a full-day workshop as well as individual study and on-line tutorials.

Competencies taught and assessed in this module are:

• • CHCLEG001 Work legally and ethically
  • CHCCOM005 Communicate and work in health or community services

In this module we cover the various body systems and terms you need to know in your role. Understand how the body works, what the systems of the body need to stay healthy and the impacts of ageing and disability. This module includes individual study and on-line tutorials as well as 1:1 support opportunities.

The competency taught and assessed in this module is:

• • CHCCCS041 Recognise healthy body systems

In this module we explore the specifcs of working either in aged care or disability care This module includes two full-day workshops as well as individual study and on-line tutorials.

Competencies taught and assessed in this module will depend on your specific stream. If you are enrolled in the aged care stream you will complete the following competencies:

• • CHCAGE011 Provide support to people living with dementia
  • CHCAGE013 Work effectively in aged care
  • CHCPAS003 Deliver care services using a palliative approach

If you are enrolled in the disability stream you will complete the following competencies:

• • CHCDIS011 Contribute to ongoing skills development using a strengths-based approach
  • CHCDIS012 Support community participation and social inclusion
  • CHCDIS020 Work effectively in disability support

We provide learning materials that you can work through at your own pace. These include readings and videos that you can access on-line or in a hard copy textbook. (You will chose at enrolment whether you would like your copy of the textbook in hard copy or electronic version.) Trainers can clarify any questions you have about the learning materials when you meet with them at workshops or in tutorials, or you can contact them by email with your questions.

If you are not confident with reading and writing English, we encourage you to speak with us so we can discuss how we can support you in your learning.

A series of full-day face-to-face workshops will teach you core skills. Our trainers will help you develop your skills and assess your skills at these workshops. Generally you can also expect that our trainers may ask you to work through some of the self-paced study materials before or after these workshops. All workshops are mandatory and key to completing the course. If you cannot attend a scheduled workshop, you must speak with the Centacare course contact.

We provide a course schedule with dates and locations for face-to-face workshops. You can download as part of the enrolment package at the bottom of this page.  Please ensure that you are available to attend these workshops. You are welcome to contact us if you have questions about this part of the course.

These sessions are offered using videoconferencing so you can access them from anywhere. Meet with your trainer and peers to discuss your learning, ask questions and get support. These tutorials are a key way of providing learner support and assisting you with assessment in the course.

Your work for Centacare will also develop your skills and knowledge. This course is designed to align closely with your work and to integrate study with practical application at work. To achieve the qualification, you must have completed at least 120 hours of relevant work. This is a requirement of the qualification. We will also ask for feedback and observation reports from your Centacare supervisor. All of this is designed to help you become confident and to ensure that you can easily apply any learning from course materials and workshops in you day-to-day work for Centacare.

If you are not currently employed in a role that involves providing personal care to clients as part of your paid role, you may need to complete a voluntary placement (voluntary shifts) to complete assessment criteria. We can discuss this with you as part of your enrolment process.

We will assess your skills and knowledge using a range of strategies that include asking you to complete short answer written assessments, asking you questions verbally, observing you demonstrating your skills and gathering feedback from your supervisor. These are not exams: we use competency-based assessment. You can read more about it in the Assessment section of the Course Handbook.